1. Data controller details
OkayGameStore operates this service for users in Myanmar and other supported regions.
For privacy requests, contact support at @okaygamingstore.
2. Data we collect
Depending on your activity, we may collect:
- Account information such as name, email, login records, and security settings.
- Order information such as product type, game account identifiers, and delivery status.
- Payment and transaction records needed for order processing and fraud prevention.
- Support history, messages, and evidence submitted for issue resolution.
- Technical data such as device, browser, IP, and service logs for security monitoring.
3. Why we use personal data
We process data to:
- Create and secure accounts.
- Process payments and fulfill digital top-up orders.
- Detect fraud, abuse, chargeback abuse, and policy violations.
- Provide support and investigate disputes or failed deliveries.
- Improve platform reliability, security, and user experience.
4. Legal basis and compliance
We process personal data based on contract performance, legitimate interests, legal obligations, and consent where required by applicable law.
OkayGameStore applies privacy protections in line with operational and legal requirements relevant to Myanmar-based service delivery.
5. Sharing of data
We may share relevant data with:
- Payment processors and financial service providers.
- Game top-up providers and digital delivery partners.
- Security, analytics, and infrastructure providers acting on our instructions.
- Authorities when required by law or valid legal process.
We do not sell personal data as part of normal platform operations.
6. Data retention and security
We keep data only as long as needed for account operation, order fulfillment, fraud prevention, dispute handling, legal compliance, and audit obligations.
We use administrative, technical, and organizational controls designed to protect your data. No system is risk-free, so you should also protect your credentials and notify us about suspected compromise.
7. Your privacy choices
Subject to applicable law, you may request access, correction, deletion, or restriction of data.
Cookie controls are described in our Cookie Policy.
Some information may be retained where required for legal, accounting, anti-fraud, or transaction integrity reasons.
8. Contact and policy updates
Telegram support: @okaygamingstore
We may update this policy as our services evolve. Continued use of the service after updates is subject to the latest posted version and related terms in our Terms of Service.